Privacy Policy

1. Data Controller

The data controller responsible for personal data collected through this website is:

Arcvante SRL
Benjamín Franklin 1541 sur, J5402 San Juan, Argentina
CUIT: 30-55098461-9
Email: info@arcvante.com
Phone: +54 264 443 9496

Arcvante SRL is registered with the Inspección General de Justicia under registration number 61481320 and operates under the jurisdiction of the Ciudad Autónoma de Buenos Aires, Argentina.

2. Legal Framework

This Privacy Policy is governed by Argentine Law No. 25.326 on the Protection of Personal Data (Ley de Protección de los Datos Personales), its regulatory decree No. 1558/2001, and the resolutions issued by the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please refrain from using this site.

3. Personal Data We Collect

We collect personal data only when you voluntarily provide it. The categories of data we may collect include:

Contact form data

When you submit a contact form on this website, we collect your email address, any name you optionally provide, and the content of your message. This data is used solely to respond to your inquiry.

Automatically collected technical data

When you visit our website, certain technical information is automatically collected by our hosting infrastructure and analytics tools. This may include your IP address (anonymized where possible), browser type and version, operating system, referring URL, pages visited, and time spent on the site. This data is used in aggregate form to understand how the site is used and to improve its performance.

Cookie data

We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time through the cookie settings panel accessible via the icon in the bottom-right corner of the page.

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes and on the following legal bases:

• Responding to inquiries: When you contact us, we process your data to respond to your message. The legal basis is your consent, given by voluntarily submitting the form.
• Website operation and security: We process technical data to maintain the security and proper functioning of the website. The legal basis is our legitimate interest in operating a secure and functional website.
• Analytics: Where you have consented to analytics cookies, we process aggregated usage data to understand how the site is used and improve it. The legal basis is your consent.
• Legal compliance: We may process and retain data where required by applicable Argentine law.

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

Contact form submissions are retained for a period of up to twelve months from the date of receipt, after which they are deleted unless an ongoing correspondence requires longer retention. Technical log data is typically retained for no more than ninety days. Cookie data is retained according to the individual cookie lifespans described in our Cookie Policy.

6. Data Sharing and Third Parties

Arcvante does not sell, rent, or trade personal data with third parties for their own marketing purposes.

We may share data with trusted service providers who assist us in operating the website, including hosting providers and analytics platforms. These providers are contractually bound to process data only on our instructions and in accordance with applicable data protection law.

We may disclose personal data where required by law, court order, or the request of a competent Argentine authority.

We do not transfer personal data outside Argentina to countries that do not offer an adequate level of data protection, except where legally permitted and with appropriate safeguards in place.

7. Your Rights Under Argentine Law 25.326

Under Argentine Law 25.326, you have the following rights with respect to your personal data:

• Right of access: You may request confirmation of whether we hold personal data about you and obtain a copy of that data.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of deletion: You may request deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations.
• Right of confidentiality: You have the right to request that your data not be shared with third parties for commercial purposes.
• Right to object: You may object to the processing of your data for certain purposes.

To exercise any of these rights, contact us at info@arcvante.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with the Agencia de Acceso a la Información Pública (AAIP) at www.argentina.gob.ar/aaip.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we take data security seriously and apply reasonable precautions, we cannot guarantee absolute security.

9. Cookies

This website uses cookies. For full information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the date at the top of this document. We encourage you to review this policy periodically.

Continued use of this website after any changes constitutes your acknowledgment of the updated policy.

11. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us:

Arcvante SRL
Benjamín Franklin 1541 sur, J5402 San Juan, Argentina
Email: info@arcvante.com
Phone: +54 264 443 9496